I dont know why, but i cannot install this theme on my website with created with wordpress. My website have the latest update for wordpress but i cannot install your theme… how to fix that?
When i go to upload the theme, this is happening
And nothing is uploaded, i suppose the problem is with the theme?`I reinstall the latest update for wordpress and try again, but its still the same.
Hello there,
I hope you are doing well today.
Please have a look at the following video that shows how to install the theme:
Also, please downloading the file again from here:
Best Regards,
Support
I have seen the video and i try all, but its the same. I don’t know why, but i cannot install your wordpress theme.
I try another one and i saw that its not the only theme that is not working too… i thing you need to check your themes if they really work and fix the problems.
Hey there,
I hope you’re doing well today
Have you tried installing the theme via FTP?
You can follow the step 3 shown in this document document: https://is.gd/lmJdwk
If your’e still having issues us know.
Best Regards,
Support