Hi,
I purchased access to all templates, and paid with Paypal. I don’t see this reflected in my account anywhere. How do I get in touch with someone about this?
Thanks,
Matt
Hi,
I purchased access to all templates, and paid with Paypal. I don’t see this reflected in my account anywhere. How do I get in touch with someone about this?
Thanks,
Matt
Hi there
Hope you are having a good day and thank you for your question
Matt there will be a no change in your account, you purchased rights to remove credits from the template not product, not account upgrade, nothing to worry here this is normal
Thanks!
Colorlib Support Team
Awesome, Thank you!
Matt
You are welcome Matt and let us know if you need anything else
Hello,
I had a similar issue when I purchased my license. I didn’t even got a confirmation mail. Is there a way to get some kind of proof of purchase other than the Paypal transaction number?
Thanks!
Good evening
You should get an email of purchase confirmation, check it in your spam folder, other than this there is nothing else
Hi Guys,
I bought a single license today and I haven’t received any emails or anything. Please help me to fix it.
I assume there should be a confirmation email as well as some license to download, right?
Regards,
Yaromyr Plashenko
Good morning Yaromyr
Please check your spam folder, for sure you will receive a receipt from the PayPal if you did not get anything from us, i the PayPal you can also find your purchase confirmation, there is no other steps required after purchase