I was able to purchase the hamlet theme and downloaded but after checking my file manager to confirm the downloaded zip i was immediately logged out. Please i need to know what to do my email is: [email protected]
Hey there
Sorry, not clearly get the question, you were logged out from where? did you find your download in the zipped folder? please share some screenshots of the problem.
Regards
I am unable to access my colorlib.com account immediately after completing payment. Anytime I click on the “Account” tab I am only required to fill in email and a password which I do not create. Lastly, I have not yet received a confirmation mail on my purchased license. Please I need assistance
Hi Joshua
I see you made a purchase on 12 Apr, and you bought Hamlet template, have you tried to reset the password?
I will send you a download link privately and you will be able to download your template