Hello,
can I recover a lost account email & password? a past co-worker of mine lost both the account email & password for the account and all I have on me right now is the invoice of purchase for that account. is it possible for me to recover that account through the invoice?
Regard…
Hey there,
Yes, you can use your email from the Invoice to recover it, have you tried that?
Regards,
Hello,
we have tried but that email is no longer active or already been terminated. is there any other way?
Hey there,
I’m sorry, I am unable to change the email address associated with the account. However, I can assist you by sharing details of the purchase you made with that specific order. Could you please inform me which template you are interested in?
Regards,
