REFUND for NON HTML TEMPLATE

May I please get a refund if I can’t get the HTML template. I purchased ABCBook template. I did not receive the template but just login to word press dashboard.

Hey there,

I’m sorry for the problem you’re experiencing. If you still want the template, I can provide it to you.

Regards,

Please I’d like to have the template.

Hey there,

Sure thing, please provide email you used for purchase and I will email you that template.

Regards,

[email protected]

Hey there,

Please verify that email address, I just sent it to you, template name: Capitalshop

How are you? Please doublecheck. Even on my original contact I mentioned that I bouthg ABCBook template. Not capital shop.

I see, I just received Capitalshop via wetransfer. I bought and paid for ABCBook template not Capital shop.

Hey there,

I checked it once again and under the email you provided I can see only Capitalshop template, not ABCBlock, maybe you bought it from different email?

Regards,

Thank you, I will work with what I have. The Capitalshop template is just not good on mobile. The cart, user and search are in the space of the banners. That does not look good. I honestly thought I bought the ABCBook since I am an author but as I said. I will work with what I have. If you can do something about the mobile vesion that will ge great service.

Hey there,

I understand your issue, can you please show me screenshot if the probelm? im checking and I cant identify.
I will do my best to help you.

Regards,


See. I think the user, search and cart icons could be somewhere and leave the banner with a clear view.


See how cluttered it gets.