May I please get a refund if I can’t get the HTML template. I purchased ABCBook template. I did not receive the template but just login to word press dashboard.
Hey there,
I’m sorry for the problem you’re experiencing. If you still want the template, I can provide it to you.
Regards,
Please I’d like to have the template.
Hey there,
Sure thing, please provide email you used for purchase and I will email you that template.
Regards,
Hey there,
Please verify that email address, I just sent it to you, template name: Capitalshop
How are you? Please doublecheck. Even on my original contact I mentioned that I bouthg ABCBook template. Not capital shop.
I see, I just received Capitalshop via wetransfer. I bought and paid for ABCBook template not Capital shop.
Hey there,
I checked it once again and under the email you provided I can see only Capitalshop template, not ABCBlock, maybe you bought it from different email?
Regards,
Thank you, I will work with what I have. The Capitalshop template is just not good on mobile. The cart, user and search are in the space of the banners. That does not look good. I honestly thought I bought the ABCBook since I am an author but as I said. I will work with what I have. If you can do something about the mobile vesion that will ge great service.
Hey there,
I understand your issue, can you please show me screenshot if the probelm? im checking and I cant identify.
I will do my best to help you.
Regards,
See. I think the user, search and cart icons could be somewhere and leave the banner with a clear view.