Refund for purchase

Hello, I purchased the Amado website template but am unable to use it because it can’t be installed as a website or theme. I would like a refund to my Paypal account as per your policy of 14 day money back guarantee.

Invoice number: #COLORLIB20077
Payment date: June 4, 2024

Hey there,

Dear @shreshth.mehra its not possible to install an HTML template into WordPress, it must be used as an HTML template.

You can initiate the refund process form PayPal and we will respond.

Regards,

Hope you will get the refund.

Hey there,

@christben9 everything gets refunds :slight_smile:

Regards,