Refund money. Wront template

Hello! I bought theme
But it is could not install Wordpress. Please refund money. How to refund?

Payment: COLORLIB17204
Payment Status: Completed
Payment Method: PayPal
Date: October 24, 2023

Hey there

To initiate a refund request, please kindly use the contact form on our main website at Our team will promptly review your request and provide you with further assistance.

Thank you for choosing our services, and we look forward to serving you again in the future.