Social Media menu isn't working in footer!

liah · June 19, 2017, 5:11pm

Awesome theme! I really like this theme. I am just having an issue with one thing. Social media menu isn’t working in the footer. I’ve tried CSS and don’t know if something happened in .php files…

Can you please help me?

liah · June 19, 2017, 5:15pm

my website url is www.thedailydoseofsun.com

liah · June 19, 2017, 7:35pm

I really need help on how to solve this. I’ve spent about two days trying to figure this out! It’s essential for me to have this for my site. I’d appreciate help in this matter. Thank you!!

movin · June 20, 2017, 11:08am

Hi Liah,

I hope you are well today and thank you for your question.

Please make sure you have created social icons menu as shown in the attached screenshot.

To create social icons follow the below steps :

Create a menu like any other menu in the admin area of your site under Appearance -> Menus .
Use the correct urls in the menu items, so for twitter it must be twitter.com for facebook it must be facebook.com. Otherwise URLs won’t get recognized and you will get squares without icons.
Set theme location for this menu as “Social Menu”

Have you made any changes in the theme files?

If yes then please revert it or try deleting and reinstalling the theme.

Best Regards,
Movin

liah · June 21, 2017, 11:29am

Thanks for your reply. I have already done the social menu. I have edited the php file to remove the footer previously… then I noticed this issue. I have tried to delete the theme and reinstall however the issue is still there. Can you please attach the proper php code for me?

movin · June 21, 2017, 12:13pm

You will get proper footer.php file of activello theme from following page.

github.com

ColorlibHQ/Activello/blob/master/footer.php

<?php
/**
 * The template for displaying the footer.
 *
 * Contains the closing of the #content div and all content after
 *
 * @package activello
 */
?>
				</div><!-- close .*-inner (main-content or sidebar, depending if sidebar is used) -->
			</div><!-- close .row -->
		</div><!-- close .container -->
	</div><!-- close .site-content -->

	<div id="footer-area">
		<footer id="colophon" class="site-footer" role="contentinfo">
			<div class="site-info container">
				<div class="row">
					<?php if ( ! get_theme_mod( 'footer_social' ) ) { activello_social_icons();} ?>
					<div class="copyright col-md-12">

This file has been truncated. show original

liah · June 21, 2017, 3:49pm

Thank you for the link Movin. I’ve replaced the footer.php to the one you provided however the footer is now completely gone!

movin · June 22, 2017, 5:20pm

Then please delete the whole activello theme on your site and reinstall it again with latest version of activello theme.

liah · June 23, 2017, 9:15am

I have done that however it still isn’t working. Is it possible… I’ve done something on the wordpress back-end and no the theme? Is there a way to fix this?

movin · June 23, 2017, 11:33am

Are you facing the same issue using default WordPress theme like Twenty Sixteen?

Can you please try temporary enabling WP_DEBUG mode? To do this, just go to wp-config.php include this:

define('WP_DEBUG',true);

You might already have a line for WP_DEBUG, so just make sure it’s set to true.

Let me know what errors if any you are getting when you face this issue.