[Support request] feature image still showing

Hi
I am using child theme to try to remove feature image on single post using the css that is provided
but it still shows up…

I am not sure what i am doing wrong

Hey there

I hope you are well today and thank you for your question.

You can try achieving this by adding the following CSS code in the Custom CSS option of your theme on the below path.

Admin Area -> Appearance -> Customize -> Additional CSS

/*remove feature image*/
.single-post header.entry-header.page-header {
    display: none !important;
}

Best Regards,
Support

Hi,

no it didn’t work

Hello there,

Please remove the previous CSS code and try using this set to remove the image:

/*Remove Header*/
.page-header {
    display: none;
}

Best Regards,
Support

i am sure that it would work
but i am not sure if i put it in the right place

this is style css for my child theme, should i create a new single post css? for dazzling there are heaps of css =(

PS: can you check if the slider code would work too?

Hey there,

Does the code work when you place it in the additional CSS section? Admin Area -> Appearance -> Customize -> Additional CSS?

If it doesn’t work, try adding the !important rule as written below.
Before doing this, however, please clear your browser cache.

/Remove Header/
.page-header {
display: none !important;
}

Best regards,
Support.

the code did not do what i needed …

as you can see… the header went missing on the front page…

if i cannot remove them, can i at least tweak them to have a certain size ?
or

something like my mobile theme, which is ok

Hello there,

Please try the following CSS to remove the image:

/*Remove image*/
#main .page-header {
    display: none;
}

While this CSS can be used to change the size of the image:

/*Change image size*/
.thumbnail {
    height: 400px;
    width: 400px;
    margin: 0 auto;
}

Best Regards,
Support

i put the css in the stye.css
but it came up with this …see image…\

makes no sense though

Hey there,

I hope you are well today and thank you for your question.

This is strange, kindly remove the doe that was previously given.
Can you kindly create a temporary admin account so we can log in and take a look at the issue?

I look forward to your reply.

Best regards,
Support.

Hi there,

thank you for your help and patience ( i know it is also wearing on me)

I have created this user for you…
colorlib admin
u!8)476mZ9A$lxnr321CErbd

The child theme is clean at the moment.

still not working

Hey there,

I hope you are well today and thank you for your question.

I’m getting a 403 Permission Denied when I try to login.
Can you provide me with the login URL?
/www.readtrywrite.com/wp-login.php keeps redirecting me.

Best regards,
Support.

please try again should work this time

Hey there,

I hope you are well today and thank you for your question.

I was able to sign in but something strange is happening.
When I click on a post, I get the following (see screenshot).
I’ve tried accessing the page in various ways but no luck.

Is it that you have some sort of restriction placed on your site?
We don’t want to disable anything that may affect your live website.

If you’re able to access the posts check to see the issue still persists, as I’ve added some CSS code.

Best regards,
Support.

Hey there,

Just an update, everything seems to be working fine now, and the feature image has been removed.
Please confirm on your side.

Also, I’m seeing a stray semicolon mark, did you make any modifications to the theme files?

Best regards,
Support.

yeah there was a stray code so i deleted it no problems.

thanks

it is okay now

Hi there,

Everything looks okay from my end. If you’re not seeing the same as the attached screenshot, kindly clear your browser cache and see if that resolves the issue.

I hope this helps :slight_smile:

Best Regards,
Support

thanks it okay now