The package could not be decompressed. The theme does not have the style.css style sheet

Hello, I try to install this theme in my wordpress and it does not let me install, I get the error The package could not be decompressed. The theme does not have the style.css style sheet.
how do I solve it?

the theme is realstate2

Hi there

It’s not a WordPress theme, its an HTML template and it’s not possible to install in WordPress

Regards

I sent them a refund request and they have not responded, it seems that you do not want to make a refund
what is the email or contact number to request the refund again, because they have not responded to the email I sent

Hi

I’m sorry, but I’m unable to process any refund requests, this is beyond my possibilities

Regards

give me an email or contact phone number to request a refund

You need to use the contact form here: Contact us - Colorlib

He intentado de todas las formas que me devuelvan mi dinero y no me responden en ningun medio, necesito una solucion

Hi

I understand you, but belive me there is nothing I can do in this case :frowning:

no tienen un telefono de contacto? facilitame algo, un correo donde si respondan, telefono, etc…

You need to use contact form to contact appropriate person

a pasado mas de un mes y siguen sin devolverme el dinero, necesito mi dinero