The responsive design for the slider doesn't work properly on the iPad


First at all, I would like to thank you for your amazing themes.

I am using sparkling for WordPress and the responsive design for the slider doesn’t work properly on the iPad.

My website:

Please, could you help me to resolve this problem? Please find attached a screenshot.

Thank you in advance.

Hi MG,

Sorry to hear of the problem you are having.

I don’t have iPad so i used iPad simulator to test the issue but i couldn’t reproduce the issue on iPad simulator.

Do you see the issue on the simulator like this ?

Also do you see the issue on the demo page using iPad?

Please advise.

Kind Regards,

Hello Movin,

Thank you for your quick answer.

I have tested the website with the simulator you sent me and the website looks great on all devices, but in my own iPad the website looks as the attached screenshot.

Yesterday, I had the chance to test the website in a different iPad and it works perfectly.
I am afraid that is my browser version. I am going to update the software on my iPad and I let you know if everything is fine.

Kind Regards,

It seems you forgot to attach the screenshot.

Yes please try updating your browser version or try using different browser.

Hi Movin,

The screenshot was on the previous email. I am attaching it again. I have tested the website with other browsers, but on my iPad the problem persists.

I will try to find out why.

Thank you so much,

Sorry i thought you wanted to attach different screenshot. I got it.

Please let me know if you need any assistance finding out the issue or notify me if you find out any.

Hi Movin,

Sorry about the attached screenshot. I wasn’t clear enough.

I have resolved the problem. I updated iOS on my iPad to the new version 9.2.1. and the slider looks great.

Thank you so much.

Awesome great to see you got that resolved.

Please advise if you have more questions.

Have a fantastic day!