The video section front page not showing in Edge/ IE Browser/ Mobile phone

Pixova Lite
1

Enjoying your great product, but still got some issues as below

  1. Our full website URL. (https://srpub.info)

  2. Issues - Would like to let you know that the Video section in the front page of Pixova Lite theme cannot be shown in Edge or IE browser. They show only blank section. The video section can be shown in Chrome or Firefox Quantum, but in Firefox the page loading speed is much slower than in Chrome. Other browsers seems not working ( ie, not showing video section) as well.

  3. Screenshot of the blank video section front page on Edge (IE the same) as attached.

  4. The video section front page not showing in Mobile phone as well. And the speed test is poor - as attached.

Tks for advise.

2

Hey there,

I hope you are well today and thank you for your question.

2-3. We’ll have this reviewed by the developer. In the meantime, I suggest hosting your theme on youtube and trying the link that way

  1. Videos will not play on mobile, I suggest using a fallback image or an animated gif.

Best regards,
Support.