Unable to install Real Estate 2

Paid for and downloaded the Real Estate 2 theme, but unable to add it to our WP site. Received the following error message

Please assist

Hey there

Thank you for contacting us

Im sorry but its not a WordPress theme, its an HTML template and you cant install it as a WordPress theme

Hi there
Thank you for your reply. Can we apply for a refund, or a credit, in order that we can purchase another theme (Homeland), as we definitely require a WP theme. Am I correct in saying Homeland is for WP? Please let us know what the options are and how to go about this.
Many thanks

Hey there

yes, you can, please use the contact page for such cases :slight_smile:


Hi there
Thank you for your reply. I did send a request via the contact us page on the colorlib site, on Monday already, as I did find another post where the person had the same issue. However I have no reply as yet, please could you follow this up for me. Orde number #COLORLIB2346
Many thanks and regards

Hey there

Sorry, it will be answered as soon as possible, please take my apologies on this matter