wp accordions not working

Hi, I’m using wpbakery plugin, and my accordions aren’t opening. I deactivated all plugins and switched themes, and it seems to be an issue with the illdy theme. is anyone able to help at all?
Example - http://www.parkhomelife.com/accordion-test/

Hope someons can help

hey there

Im sorry but usually conflicts with the third-party plugins are not supported, just in case I will check the backend, so please kindly share admin details privately

Hi, thanks so much I appreciate your help
Username: theme
Password (click this link): https://onetimesecret.com/secret/acklx8409xywg9jxrp4rq2cgw8dtfn3
Site - http://www.parkhomelife.com/wp-admin

hey there

This is what I have: Screenshot by Lightshot


Hi, the link has expired. Here it is again - https://onetimesecret.com/secret/ialqg9fbcwua2p0ptuz7tcmy2swv1kq

Hi, did you manage to take a look at all?

hey there

Sorry, for the delay, looks like this is a conflict between theme JS file and plugin Accordion widget, unfortunately I was not able to resolve it, this will require deep investigation and more time to work on, sorry but we cant support such questions, based on our support this kind of questions are out of support policies

Hi, OK not to worry. Thanks for your support I appreciate it

Thank you for understanding and have a great day :slight_smile:

I will close this case now, Feel free to contact us again if you have other questions