Hi, I’m using wpbakery plugin, and my accordions aren’t opening. I deactivated all plugins and switched themes, and it seems to be an issue with the illdy theme. is anyone able to help at all?
Example - http://www.parkhomelife.com/accordion-test/
Hope someons can help
hey there
Im sorry but usually conflicts with the third-party plugins are not supported, just in case I will check the backend, so please kindly share admin details privately
Hi, thanks so much I appreciate your help
Username: theme
Password (click this link): https://onetimesecret.com/secret/acklx8409xywg9jxrp4rq2cgw8dtfn3
Site - http://www.parkhomelife.com/wp-admin
Hi, the link has expired. Here it is again - https://onetimesecret.com/secret/ialqg9fbcwua2p0ptuz7tcmy2swv1kq
Hi, did you manage to take a look at all?
hey there
Sorry, for the delay, looks like this is a conflict between theme JS file and plugin Accordion widget, unfortunately I was not able to resolve it, this will require deep investigation and more time to work on, sorry but we cant support such questions, based on our support this kind of questions are out of support policies
Hi, OK not to worry. Thanks for your support I appreciate it
Thank you for understanding and have a great day 
I will close this case now, Feel free to contact us again if you have other questions
Thanks!